We want all our customers to be completely happy with both the service and products they receive from Crafty Devils Ltd.
We offer a 14 day no quibble guarantee; in the unlikely event that you are dissatisfied with the goods please call us on 01271 326777.
Then return them to.
Crafty Devils Ltd
On receipt of your goods, we will happily give you a full refund, replace the goods or issue a credit note.
For goods that are not faulty we will happily issue a refund or exchange. However, if the value of the unwanted item brings the total order value to less than £25, then our standard postage rate of £2.49 will be deducted from the amount to be refunded. Any unwanted items must be returned unused and in their original packaging. If you would like to exchange an item then we will have to ask that you pay the cost of return postage and contribute £1.99 towards the cost of sending the replacement item. Goods must be received back within 14 days of receipt.
Postage costs for sending back goods that are not faulty will not be refunded. However, we will happily refund the cost of return postage for faulty items but only if they are returned using second or standard class Royal Mail.
The Following Products cannot be returned magazines and any Audio/Video tapes or CD's or computer software whose seals have been broken.
If you have any queries, please contact us by email or call us on 01271 326777